Privacy policy.
Last Updated: June 4, 2025
At Vannaturals, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our website and cleaning services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information (name, email address, phone number)
Address Details (for service location)
Billing Information (when processing payments)
Service Preferences or Notes (e.g., instructions, access info)
Website Usage Data (IP address, browser type, pages visited)
We only collect information that is relevant to providing and improving our services.
2. How We Use Your Information
We use your information to:
Schedule and provide cleaning services
Communicate with you about bookings, quotes, or feedback
Send invoices and process payments
Respond to inquiries or requests
Improve our website and services
Comply with legal or regulatory obligations
3. How We Share Your Information
We do not sell or rent your personal information.
We may share your data only with:
Third-party payment processors (secure and encrypted)
Service partners or subcontractors working under Vannaturals
Legal authorities, if required by law or for dispute resolution
All service partners are bound by confidentiality and privacy standards.
4. How We Protect Your Information
We use industry-standard security measures to protect your information:
Encrypted storage and communications
Secure payment systems
Limited access to sensitive data
Regular review of privacy practices
5. Your Rights and Choices
You have the right to:
Access or update your personal information
Request deletion of your data (where legally permitted)
Withdraw consent for marketing communications
To make changes or request data removal, contact us at info@vannaturals.com.
6. Cookies and Tracking
Our website may use cookies or analytics tools (like Google Analytics) to understand user behavior and improve your experience. You can disable cookies via your browser settings at any time.
7. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated date.
10. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact:
vannaturals@gmail.com
(604) 839-7051